Hospitality Management

Professional Excellence

All students are provided with a uniform which reflects the highest industry standards. The professional appearance sets the tone for expectations around individuals taking responsibility for their own personal brand.

QRC produces graduates who are highly sought after by the hospitality industries, not only for their skills but for their consummate professionalism. Accordingly, the College practises the highest standards of personal and professional conduct at all times, equivalent to international best practice.

The QRC Professional Excellence (PE) system has been developed to encourage students to achieve the level of professionalism expected by the industry.

The PE system has a strong focus on performance and excellence around some key criteria; attendance, punctuality, courtesy, grooming/personal appearance, honesty and respect. 

Students commence each term with the maximum score of 100 PE points. Ideally, this score is maintained by consistently demonstrating a high level of professionalism. Incidents of unprofessional behaviour or behaviour that breaches College guidelines will be reported to the Head of School and incur a loss of PE points. At any time during the term, a student whose PE point score comes close to the fail mark of 69 points, or who repeatedly fails in the same areas is required to seek counselling from the Head of School. Appropriate measures to remedy any behavioural circumstances and improve the student's professional conduct will be discussed. A lack of improvement could result in suspension from the College. 

QRC Rules of Engagement encompass the importance of personal branding, professional communication and excellence. The PE system can be challenging for some but it provides a strong point of difference between QRC and other university or polytechnic graduates. 

Think it. Current and specialist theory delivered by industry and academic experts.

Do it. Practical learning and structured internships built around individual goals and aspirations.

Be it. Professional application preparing for a career in Hospitality Management.


As part of the Professional Excellence system for Hospitality Management you will wear a professional business suit.

Females will be supplied with

  • 1 business jacket
  • 1 skirt
  • 1 pair of trousers
  • 3 blouses
  • 1 knitted vest
  • 1 tie
  • 1 scarf
  • 1 name badge 

Females will need to supply smart black shoes and sheer, natural or black coloured stockings.

Males will be supplied with

  • 1 business jacket
  • 2 pairs of trousers
  • 3 shirts
  • 1 jumper
  • 1 tie
  • 1 name badge

Males will need to supply smart black shoes and black socks.